We collect business details including name, contact information, industry type, and account credentials necessary to provide our loyalty program services.
When customers register for loyalty programs, we collect names, phone numbers, email addresses, and loyalty program activity (stamps, points, rewards claimed).
We collect information about how you use our platform including login times, features accessed, and technical information to improve our services.
Your information is used to provide, maintain, and improve our loyalty program platform, including customer management, loyalty tracking, and reward distribution.
We use your contact information to send service updates, security notifications, billing information, and customer support responses.
We may use your information to comply with applicable laws, regulations, and legal processes in Jordan.
All data is encrypted in transit and at rest using industry-standard encryption protocols. We use secure HTTPS connections for all data transmission.
Access to your data is restricted to authorized personnel only and is protected by multi-factor authentication and role-based access controls.
We regularly audit our security measures and update our systems to protect against emerging threats and vulnerabilities.
We use trusted third-party services for payment processing, SMS delivery, and cloud hosting. These partners are bound by strict data protection agreements.
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to the same privacy protections.
We may disclose information when required by law, court order, or to protect our rights, property, or safety, or that of others.
You have the right to access, update, and correct your personal information through your account settings or by contacting our support team.
You can request deletion of your account and associated data. Some information may be retained for legal or business purposes as permitted by law.
You can request a copy of your data in a structured, commonly used format to transfer to another service provider.
If you have questions about this privacy policy or our data practices, please contact our privacy team at the information below.
We may update this privacy policy from time to time. We will notify you of material changes through your account or email. Continued use of our services constitutes acceptance of the updated policy.
Email: info@loyaltyjo.com
Phone: +962795952394
Address: Amman, Jordan
Last updated: December 2024
This policy is governed by the laws of Jordan.