LoyaltyJo provides digital loyalty solutions for businesses in Jordan. By using our platform, you agree to use the service responsibly and in accordance with local laws and regulations.
Business accounts must provide accurate information and maintain current contact details. Businesses are responsible for managing their customer loyalty programs and data in compliance with applicable privacy laws.
We strive to maintain 99.9% uptime but cannot guarantee uninterrupted service. Scheduled maintenance will be communicated in advance when possible.
New businesses can access a 7-day free trial of our platform. The trial includes full access to all features with reasonable usage limits.
Important: Your trial will automatically convert to a paid subscription after 7 days unless cancelled before the trial period ends. You will be charged using the payment method provided during trial signup.
You can cancel your trial at any time before the 7-day period ends without being charged. Cancellation can be done through your account settings or by contacting support.
Monthly subscriptions can be cancelled at any time. You will continue to have access to the service until the end of your current billing period, but no refund will be provided for partial months.
Annual subscriptions may be eligible for prorated refunds if cancelled within the first 30 days. After 30 days, annual subscriptions are non-refundable but will remain active until the end of the billing period.
Approved refunds will be processed within 5-7 business days and will appear on your original payment method within 1-2 billing cycles.
You can cancel your subscription at any time through your account settings or by contacting our support team at info@loyaltyjo.com or +962795952394.
Cancellations take effect at the end of your current billing period. You will retain access to all features until your subscription expires.
After cancellation, your account data will be retained for 30 days to allow for reactivation. After 30 days, data may be permanently deleted. You can request immediate data deletion by contacting support.
We are committed to protecting your privacy and personal data. All customer information is stored securely and used only for providing our services. We do not sell or share your data with third parties without your consent.
Email: info@loyaltyjo.com
Phone: +962795952394
Address: Amman, Jordan
Last updated: December 2024
These terms are governed by the laws of Jordan.